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Onboarding a new employee is an exciting time for any business and it means the business is growing, that you’re bringing in new talent, or even that you’re simply filling a gap to ease everyone’s workload. However, the onboarding process can be time-consuming and tedious.
Training may be boring or irrelevant, which can sour your new employee on your workplace before they even get started. One way to get around this is by utilizing video-based training to deliver content in new and engaging ways. To learn why video training makes such a difference in modern workplaces, check out Wiki Why — a site dedicated to explaining smart strategies behind employee success and business growth. To get started, here are three training topics that may benefit from a shift to video.
3 Reasons Why Your Onboarding Training Needs Video Content
1. Utilizing Phone Systems
Office phones come with a lot of options and buttons, and newer employees may have a hard time learning how to use each function. This is especially true if your business utilizes VoIP phone systems. These systems utilize an internet connection to place and receive calls, rather than a traditional phone line.
Using a video that clearly demonstrates the differences between traditional and VoIP phones can help your new team members get their business communication skills up to speed.
2. Practicing Email Etiquette & Safety
Another topic that you can shift to video training maybe your email etiquette and safety training. This is the training that covers both your business’s expectations for responding to emails (especially those sent by customers) and how to avoid falling for common scams.
Phishing scams and other forms of fraud are very common in emails. Having a team that is well-trained on how to identify and avoid these scams can help protect your business from financial and information loss.
3. Learning About the Business
One of the biggest benefits of video training is that you can create your own. You can also post content to a video-sharing website or your own site. This will allow your employees to access training materials from anywhere with internet use.
That can greatly benefit employees who are working remotely. Consider creating a video that showcases your business’s history and workplace culture. Be sure to invest in this process properly. A well-made video can replace a classroom session and create a more lasting impression on a new teammate.
Changing up your onboarding training to incorporate video content can help you improve results. You can explore existing content on video-sharing websites to help save your training team time management and effort. You can also create your own specialized content and post it online. Take some time today to see how video training may help your business succeed.